More than 60 percent of LCFC’s patients are battling chronic conditions that put them in the high-risk group should they be exposed to COVID-19. More than 65 percent of LCFC patients have said that without the services offered at LCFC, they would visit an emergency department.
This is troublesome for several reasons:
1) During this crisis, as in all situations, emergency department resources need to be focused on true emergencies — a patient with a non-emergency chronic condition would not only be utilizing those resources, but would also be at risk for exposure.
2) Emergency departments are not focused on providing maintenance care for chronic conditions, which means the patient will not necessarily get the care and follow-up labs and medications needed at that point.
3) Individuals who are uninsured are twice as likely to declare bankruptcy in the four years after an emergency department visit due to unpaid medical bills.
AVAILABLE SERVICES DURING THE CORONAVIRUS PANDEMIC
Click here to learn more about available services.
LCFC is open Monday through Friday.
Monday, Wednesday and Thursday (8a-4p), Tuesday (8a-5p), Friday (8a-1p)
- Telemedicine visits and consultations.
- On-site essential medical visits, lab services, medication refills and supply pick-ups.
- Initial screening for symptoms related to COVID-19.
- Telemedicine visit. Telephone or video visits allow a provider to get a detailed background from new patients, a better picture of the patient’s needs and concerns, and time to answer questions. One patient, a 77-year-old male who considers LCFC his primary provider, has high blood pressure and is considered legally blind. He seeks out rides from neighbors, and has been following the stay-at-home orders. On his phone visit, LCFC’s medical director adjusted his medication, but, more importantly, talked to him about the importance of social distancing and self care. He was grateful he didn’t have to leave his house for the visit, appreciative of his medication refill and thrilled to find out he was doing exactly what he was supposed to.
- In-office services. LCFC receives and can act on lab results the business day following a patient’s lab services. This means patients receive faster treatment, quicker referrals and, in critical cases, life-saving direction.
- Pharmaceuticals and medical supplies. LCFC has a small pharmacy that provides medication for patients with chronic and acute conditions, supplies like diabetic testing strips and glucometers, and basic needs as available, like dental and basic hygiene supplies.
- Regular follow-up and case management: Patient care doesn’t stop once a visit is over. LCFC providers call a patient within one week of the visit to ensure the patient understands a diagnosis, are compliant with their medications and to provide referrals for basic needs like food, shelter and transportation.